Privacy Policy

Privacy Policy

At Soteria Policy Group Inc. (“Soteria Policy”) we respect your privacy and are committed to protecting personal information in accordance with applicable laws and regulations. Soteria Policy’s information practices comply with the fair information principles set out in Schedule 1 of the Personal Information Protection and Electronic Documents Act, 2000 (PIPEDA).


Soteria Policy is responsible for personal information in its possession or under its control, and through its Chief Privacy Officer, ensures the organization’s legislative compliance. Soteria Policy’s privacy program is supported by:

Comprehensive policies and procedures to protect personal information, including any information transferred to third party service providers; Privacy and information security awareness training for employees; and Procedures to receive and respond to complaints, inquiries and requests to access personal information.

Identifying Purposes

Soteria Policy will make individuals aware of the purpose(s) for which personal information is being collected at or before the time the information is collected. When personal information that has been collected is to be used for a purpose not previously identified, the new purpose shall be identified prior to use. Unless the new purpose is required by law, the consent of the individual will be obtained before the information is used for that purpose.


Soteria Policy will only collect, use or disclose personal information with the individual’s knowledge and consent, and only for an explicitly specified and legitimate purpose. An individual may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

Limiting Collection

Soteria Policy will collect only the personal information needed to fulfill the purposes for which consent was obtained, and by fair and lawful means.

Limiting Use, Disclosure and Retention

Soteria Policy will only use or disclose personal information for the identified purposes for which it was collected, unless doing so is required by law or the individual provides consent for the new purpose(s).

Soteria Policy will only retain personal information for as long as necessary for the fulfilment of those purposes. Personal information that is no longer required will be securely destroyed.


Soteria Policy takes reasonable steps to ensure that personal information is sufficiently accurate, complete and up-to-date to fulfill the purposes for which the information was collected.


Soteria Policy implements and maintains safeguards to protect personal information against loss, theft, or any unauthorized access, disclosure, copying, use, or modification. Safeguards, which include physical, technological and organizational measures, are continually monitored and updated as required in response to new technologies and risks.


Through this policy, Soteria Policy endeavours to provide clear, understandable information about its privacy practices. We are also committed to providing the necessary information to obtain meaningful consent for the collection, use and disclosure of personal information.

Individual Access

Upon request, an individual will be informed of the existence, use and disclosure of their personal information, and be given access to that information, subject to limited exceptions under PIPEDA. An individual also has the right challenge the accuracy and completeness of the information, and have it amended as appropriate. Soteria Policy will respond to all requests for access or correction as quickly as possible and no later than 30 days after receiving it.

Challenging Compliance

Complaints or inquiries about Soteria Policy’s policies and practices relating to the handling of personal information can be made to its Chief Privacy Officer whose contact information is available on this page. Soteria Policy will investigate all complaints. If a complaint is found to be justified, Soteria Policy will take appropriate measures, including, if necessary, amending its policies and practices.

Web Privacy Notice

Information Collection, Use and Disclosure

Information that you voluntarily give us via this website, email or other direct contact will only be used for the purpose of responding to you regarding the reason you contacted us. Unless you ask us not to, Soteria Policy may also contact you via email in the future to provide information about our services and solutions. You can opt out of future contacts from us at any time. Soteria Policy will not use your personal information for any other purpose or disclose your personal information to anyone outside of our organization without your consent.

Web Site Data Collection

This website uses cookies to analyze our traffic. Cookies enable us to track and target the interests of our users to enhance the experience on our site. This information is not personally identifiable and is only used for aggregate website traffic and trend analysis.


We take precautions to protect your information. When you submit information via the website, your information is protected using encryption.

Updates to Privacy Policy and Web Privacy Notice

We may occasionally update this policy or the web privacy notice. If we make significant or material changes, we will notify you of the changes through electronic communication or via a notice posted on this website.

Questions & Contact Information

For more information about Soteria Policy’s privacy practices, to make a complaint, or to request access to your personal information, please contact:

Nicole Gauthier | Chief Privacy Officer | 226-270-1919 |